Return Policy

Thank you for shopping at EZOPIA LLC ("we", "our", "us"). We want to make sure you are completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it within [number of days, e.g., 30 days] days of the original purchase date for a refund or exchange.

1. Eligibility

To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items

Certain types of items cannot be returned, such as:

• Personalized or customized items
• Perishable goods
• Gift cards

3. Returns Process

To initiate a return, please follow these steps:

• Contact our customer service team at info@ezopia.shop to request a return authorization.
• Pack your item securely in the original packaging (if possible) and include your proof of purchase or order number.
• Ship the item to the address provided by our customer service team.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer's policies.

5. Exchanges

If you need to exchange an item for a different size, color, or style, please contact our customer service team. Exchanges are subject to availability.

6. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Return Policy, please contact us at:

EZOPIA LLC
1942 Broadway, Ste 314C
Boulder, CO 80302
Email: info@ezopia.shop